Subject: Request for Category Feature Enhancement, Blog Author Name Issue, and Arrow Removal
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Amazing Shop online shopping
Subject: Request for Category Feature Enhancement, Blog Author Name Issue, and Arrow Removal
Dear Shoopy Team,
We truly appreciate the great work you're doing to enhance the platform. However, we’ve submitted a few requests multiple times (at least 5-6 times), and would like to highlight them again for your kind attention.
We would also like to mention that we genuinely appreciate your customer support and overall service. That’s the reason we continue to use your platform. Your support has been excellent so far, and we trust that you’ll implement the below changes soon for an even better experience.
- Category Display Feature:
We request a proper category structure, similar to Meesho. When a customer clicks on a main category (e.g., Men’s), it should open all the subcategories with images. This makes navigation easier and enhances the shopping experience. Currently, this feature is not working as expected.
- Blog Author Name Issue:
In the blog section, our personal name is being shown as the author, and unfortunately, we are not able to add or change it to our store name (FILAMART). We want the blog author name to show our store name instead of a personal one, to maintain brand visibility and professionalism.
- Banner Arrows Removal:
The left and right arrows on the top homepage banners do not look good and clutter the design. We kindly request the option to remove these arrows from the top banner sliders.
- Collection Section Arrows:
Similar arrows appear in the collections section, which reduce the visibility of the products. Customers naturally swipe on their own, so these arrows are not necessary. Please remove these arrows as well to give the store a cleaner and more modern look.
We are confident that your team will consider these suggestions and implement them soon. Thank you once again for your excellent support and services.
Best regards,
FILAMART Team
s
sabnam Khatoon
Thank you for your valuable feedback!
Blog Author Name Issue: You can easily update the author name shown on your blog. Just open the Shoopy mobile app, go to Manage >> Profile Details >> Name, and update it to your store name (e.g., FILAMART). This will reflect on all your blog posts for better brand visibility.
Banner & Collection Arrows: Yes, the arrows on both the homepage banners and collection sections can be removed. Please reach out to our support team via chat or email, and we’ll help you make these changes to give your store a cleaner look.
Category Display Feature: We’ve noted your request for an improved category structure similar to Meesho, where subcategories with images appear on click. We’re working on enhancing this functionality to improve navigation and overall shopping experience. Thank you for the suggestion!
s
sabnam Khatoon
complete
s
sabnam Khatoon
Thank you for your valuable feedback!
Blog Author Name Issue: You can easily update the author name shown on your blog. Just open the Shoopy mobile app, go to Manage >> Profile Details >> Name, and update it to your store name (e.g., FILAMART). This will reflect on all your blog posts for better brand visibility.
Banner & Collection Arrows: Yes, the arrows on both the homepage banners and collection sections can be removed. Please reach out to our support team via chat or email, and we’ll help you make these changes to give your store a cleaner look.
Category Display Feature: We’ve noted your request for an improved category structure similar to Meesho, where subcategories with images appear on click. We’re working on enhancing this functionality to improve navigation and overall shopping experience. Thank you for the suggestion!