Feature Requests

I have mobile shop in Bahrin .i need a online store for my mobile shop

Please introduce a configurable “Get Expert Shopping Help” floating widget for Shoopy stores, similar to the experience currently used by Frido and Flamingo Health. The widget should open a single panel offering customers three ways to connect: Chat with an Expert on WhatsApp Live Video Shopping Shop on Call or Request a Callback Why this is required: Many Shoopy merchants sell products that require consultation before purchase, including mobility equipment, medical aids, furniture, electronics and customised products. For Acc-Red, customers frequently need expert assistance to: * Select the correct wheelchair ramp length. * Share photographs or videos of their steps and entrance. * Check whether the product suits a manual or powered wheelchair. * Understand load capacity, dimensions and portability. * See a live product demonstration. * Decide between a ready-made product and an installed solution. Providing this guidance directly from the product page can reduce hesitation, prevent unsuitable purchases and help customers make safer decisions. Requested merchant controls: * Enable or disable each contact method individually. * Add the WhatsApp number, telephone number and video-call link. * Set working hours and an offline callback option. * Customise the heading, button labels, colours and icons. * Display it sitewide or only on selected product pages. * Automatically include the product name, SKU, selected variant and URL in the WhatsApp message. * Allow “Connect Now” or “Book a Video Consultation.” * Track widget opens, channel clicks, assisted orders and revenue. * Make the widget mobile-responsive and WCAG 2.2 AA accessible, including keyboard navigation, screen-reader labels, visible focus and an accessible close button. A simple first version does not require Shoopy to build its own video-calling infrastructure. Merchants could configure WhatsApp, Google Meet or another video-call link. Scheduling and agent routing could be added later. Reference implementations: * Frido: https://myfrido.com/ * Flamingo Health: https://www.flamingohealth.com/ Both stores provide a unified expert-shopping interface containing WhatsApp assistance, live video shopping and shop-on-call options. This would give Shoopy merchants a conversion-oriented feature currently available through custom implementations on Shopify stores, while being particularly valuable for high-consideration and demonstration-led products.

There should ribbon highlighters so that one can specify the product demand e.g best seller, trending etc

I would like a feature to add and use custom payment gateways. This will help integrate preferred payment methods and provide more flexibility for handling transactions.

I would like to have a feature that allows disabling the return option for specific products. This will help sellers manage their return policies more effectively for certain items.

Support for email based login is being added

Hello Shoopy Team, I hope you are doing well. I would like to request a new feature for the Shoopy platform: “Watch & Buy” functionality, similar to Instagram Reels or TikTok-style shoppable videos. This feature would allow merchants to showcase products through short, engaging videos where customers can directly interact and purchase. Proposed Feature: Vertical scrollable video feed (Reels-style) Ability to tag products inside videos “Add to Cart” or “Buy Now” button within the video Option to place videos on homepage, product pages, or as a floating widget Support for uploading videos or linking Instagram Reels Benefits: Higher customer engagement and retention Improved conversion rates through visual content Modern shopping experience aligned with current trends Competitive advantage for Shoopy merchants This type of video commerce is growing rapidly and would add significant value to the Shoopy ecosystem. I would love to see this feature implemented in future updates. Thank you for your support and continuous improvements. Best regards, Rohit Vaghasiya - 7778883672 GiXi Artisto

Sending email based order notifications to customers.

We are working on Product analytics feature where user can Track Best-Selling Products , Identify top-performing items and stock them accordingly. Also user will get real-time reports, visual charts, and detailed insights of their products